DAVID L. PETERSON

Blog & Podcast

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Blog Archive

Business

Someone is Paying Attention

As a result of the shelter-in-place rules, many people have set up areas where they can participate in online meetings that go beyond just activating

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Customer Service

A Gift that is Not Giving …

There will always be people who are more thoughtful than you are—or they’re at least better at showing it. They remember things like birthdays and

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Decision Making

Defining the Problem

I had a recent online exchange with a colleague. He had responded to a post I’d made regarding how to use creative brainstorming to harvest

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