The Best $250 I Ever Spent – On Creating a Memorable Experience

I recently attended the 2017 Payments Conference put on by the National Automated Clearing House Association (NACHA). This is a gathering of all of the stakeholders in the payments biz and generally is a great big meet and greet for those of us who have spent decades in payments. One of the highlights of this […]

Cocky Goliaths Can Fall Hard

The year was 2004. Two software giants were duking it out for supremacy in the microcomputer market. Well, that’s not really true. They were not equally gigantic, at least in relative terms. The giant was Microsoft and in 2004, it had a revenue of $36 billion. Its “competitor” was Apple and in 2004, it had […]