I recently spoke at a large credit union conference in upstate Michigan. It was held at the Grand Traverse Resort and Spa—a large complex with many different buildings and a beautiful location on the shore of Lake Michigan. I had spoken that morning in Orlando, and then taken two flights to get to the venue. […]
Monthly Archives: January 2018
Capture the Idea or Kiss it Goodbye
Your right brain is an amazing factory of creativity and insight. All it needs is a chance and it can produce truly breakthrough innovation seeds. However, the left brain is a bully, full of facts and logic, which hardly lets the right brain in on the game. That’s why you frequently get great ideas when […]
Making Innovation a Priority
Last month, I did a presentation at Linn Area Credit Union in Cedar Rapids, Iowa, on innovation. The CEO, Jenny Lorenz, had heard me deliver this talk at the Symitar Annual Conference and arranged for me to come and also deliver it to her entire team. It’s one thing to talk a good game related […]
The Symbiosis Between Physical and Virtual Stores
I am just a sucker for a good marketing program. Recently, I have evaluated several products based on their extensive marketing and the claims they made within—to my great disappointment (Tommy John and MyPillow, just to name two). As someone who is “fashion challenged,” I am constantly trying to find clothes that at once make […]
Are Terms of Service a Mandate or Guideline?
On October 13th, there was an organized effort to boycott Twitter. I have previously written a blog post “Are You Prepared for a Boycott?” but I wanted to further explore the incident. The galvanizing issue was Twitter’s suspension of Rose McGowan’s account over “violations of policy” stemming from a phone number Ms. McGowan had tweeted. […]
Can you overcome the Einstellung Effect?
Can your brain come up with truly creative ideas that overpower your built-in confirmation bias? Or does your experience with “good” solutions in the past negate your ability to come up with “great” ideas? Scientific American released a special edition magazine this year focused on “Mysteries of the Mind.” Beginning on page 29, there was […]