I was in the Penn Square Mall in Oklahoma City on a beautiful summer Sunday. The mall was reasonably busy, probably just right for a Sunday afternoon during a non-holiday shopping season. I was headed to the Apple Store, but on the way there, I passed by the Microsoft Store. Microsoft has attempted to duplicate […]
Monthly Archives: August 2019
Remediating a Problem or Crisis, it’s Really Simple
Every July, I get the honor to teach at the Graduate School of Banking held at the University of Colorado in Boulder. If you are in financial services and want to position yourself as a future CSuite executive, this is the school you should attend. Check it out here. During my technology class in a […]
Making Difficult Choices
In preparation for a 2020 sailing trip around the island of Antigua, my wife Samantha and I inspected some sailing vessels that were available for us to rent. These were 44-foot catamarans and were truly tricked out for luxury. While there are advantages to hiring a captain, we like the fact that I have certification […]
The Consequences of Not Planning Ahead
My wife Samantha and I love the sea. We try to boat, sail, or generally get into the salt water as much as we can. We recently had an opportunity to spend a week on the island of Antigua (we were scouting for a 2020 sailing trip) and we did a lot of snorkeling. We […]
What’s In a Name?
While vacationing on the island of Antigua, I could not help but notice a particular restaurant we passed by every day. Here is the restaurant: So my question is, would you eat at Good Luck Restaurant? Now, if you took “good luck” to mean that if you eat there, you will receive good luck, then […]
Uber customer service exceeds expectations
In most situations, I use Uber instead of a cab. It’s just more convenient, and the mobile app makes communication for where and when I can get picked up vastly superior to any taxi option I know of. (By the way, do you think if taxi companies had started developing mobile apps 10 years ago, […]