My Interview with Ray Davis

As emcee of the Community Bankers Association of Georgia annual conference, I interviewed Ray Davis, former CEO of Umpqua Bank. Ray is iconic for taking Umpqua, a small $140 million institution located in rural Oregon, and transforming it into a $20 billion juggernaut. As I frequently talk about the success of Umpqua when I speak […]

Branch of the Future? I Hope Not!

I was in Atlanta, Georgia, for a series of business meetings, and happened to be at a trendy restaurant near the Federal Reserve Bank in Midtown. My breakfast meeting was ending, and as we were discussing the state of branch transformation in financial institutions, my guest suggested I check out the new Bank of America […]

Reverse Brainstorm To Great Insight

In July, I teach two weeks at the Graduate School of Banking at the University of Colorado (GSBC). One of my students once showed me a great video called “7 Ways to Maximize Misery.” The idea is to get people to focus on happiness by showing how absurd it is to embrace being miserable. I […]

How to Not Get Run Over By a Tank – From Tradition to ExoMorphosis

I was recently talking with David Frankil, President of the NJ Credit Union League. We were chatting about a keynote which I’ll be doing for him in March at the CU Reality Check. I was talking about innovation and my drive to get financial executives to “think about how they think.” Since financial institutions are […]