I was speaking at a conference in Orlando, Florida, and while there, I set up a meeting with a young millennial with whom I am consulting on a new startup idea. He flew down to Orlando so we could use the time around when I would be speaking to collaborate on his startup. After I […]
Category Archives: Crisis Management
Are Terms of Service a Mandate or Guideline?
On October 13th, there was an organized effort to boycott Twitter. I have previously written a blog post “Are You Prepared for a Boycott?” but I wanted to further explore the incident. The galvanizing issue was Twitter’s suspension of Rose McGowan’s account over “violations of policy” stemming from a phone number Ms. McGowan had tweeted. […]
Grounded Again … But Delta Comes Through In the End
On Wednesday April 5th, I delivered a presentation on Retail Branch Transformation at a New York Bankers conference in Syracuse, NY. Everything went great, there was a big crowd and the presentation was well received. Then it’s back to the airport to fly back to Tallahassee and a drive back to Valdosta, where I was […]
Be The Best You Can Be #throwbackthursday
I was recently Master of Ceremonies at the CBA of Georgia Leadership Division conference at the Contemporary Resort in Orlando. The final keynote speaker was legendary coach Bill Curry. He is best known as coach of Georgia Tech, but he also coached at Alabama, Kentucky and, most recently, became the first coach for the fledgling […]
I Don’t Have Time to NOT Be an Asshole
My wife Samantha and I were traveling out to Cody, Wyoming to visit with our daughter and her husband. This involved three flights; from Valdosta to Atlanta, then to Salt Lake City, to Cody. The flight from Salt Lake City to Cody is a small commuter type jet, maybe 70 passengers. As we were boarding […]