Gift Wrapped “Thrills and Delights”

The minute December comes around the corner, schedules undoubtedly fill up with holiday parties. At U.S. Dataworks, it’s no exception. We planned our small holiday party for a Friday afternoon in mid-December. We would have snacks and adult beverages—but most importantly, a white elephant gift exchange. For those unfamiliar with the concept, in a white […]

How to Innovate From Below …

I talk a lot about innovation and the need for enterprise-wide innovation. As I talk with business leaders, though, I find it interesting that many C-Suite executives don’t consider organization-wide innovation to be a priority. And this is not just an “old school” mentality: I recently spoke with a Gen X executive who stated flat […]

Innovation Fail – Bank Account Opening Fail

I recently moved to a suburb of Houston and decided I would open up a local bank account. I debated whether I needed one; the fact is, having a “local” bank isn’t really as necessary as it once was. But, I figured there would be advantages to having access to local ATMs and in-branch support […]

I Got Caught with a Coke

I was on my way out of the store with a 16-oz Coca-Cola in my hand on a Saturday morning when I spotted my cardiologist walking into the store. We made eye contact, and both exchanged a brief greeting, the nondescript kind that involves no personal information when two people know they know each other, […]

Dr. Kingsley Chin and Knowing Your Why

Upon arrival in Jamaica, I was alerted that one of the Destination Experience advisory board members would come to the airport and pick us up for the long ride from Montego Bay to Kingston. This saved us from an even longer bus ride. We met up with Ron McKay and during that 3-hour drive, I got […]

How to Not Get Run Over By a Tank – From Tradition to ExoMorphosis

I was recently talking with David Frankil, President of the NJ Credit Union League. We were chatting about a keynote which I’ll be doing for him in March at the CU Reality Check. I was talking about innovation and my drive to get financial executives to “think about how they think.” Since financial institutions are […]

Getting Screws Without Getting Screwed

A small project required me to make a trip to the hardware store for some special screws. Instead of going to one of the big-box stores, I went to a local hardware store that I frequent, called Miller Hardware. While their total inventory doesn’t match that of their much larger competitors, I have yet to […]