In most situations, I use Uber instead of a cab. It’s just more convenient, and the mobile app makes communication for where and when I can get picked up vastly superior to any taxi option I know of. (By the way, do you think if taxi companies had started developing mobile apps 10 years ago, […]
Category Archives: Rental Cars
If You are Perceived to be Delivering Bad Service … You Are
Recently, I was in Houston running a bit late to the Hobby Airport. The Hertz return center is off-property, but they have a separate lane for those who can get an electronic copy of their receipt. Normally, you can simply pull up, grab your stuff, and walk away, but since I wasn’t at the airport […]
Why Making Assumptions is Almost Always Wrong
I am all for ridesharing. I’ve found the cost of Ubering to the airport and back is less than parking at the airport for any trip at least three days long, and a lot less stressful. The majority of drivers are both pleasant to chat with (if you want) and get me where I need […]
I’m Not as Innovative as I Thought …
Despite my quest to look for innovation in all aspects of everyday life, I often amaze myself at the number of instances I remain oblivious to it, even when it is staring me right in the face and working in my favor. For instance, there was the time I rented a beautiful new car from […]
It Was My Fault and I Quit AVIS Anyway
As a frequent traveler, I get the opportunity to accumulate travel award points. This summer, while in Colorado to teach at the Graduate School of Banking at the University of Colorado, I rented a car so I could travel up to the mountains to fish and visit with friends. Since I had many American […]
AVIS Trying Harder to Not Try Hard
I was in Boston for a business trip and flew in two days early to meet my wife for a couple of summer days in the city. The first day was idyllic–my wife Samantha had planned it in advance, starting with a city bike tour, followed by a quick lunch at Legal Seafood, an afternoon […]
AVIS Tried Harder
I generally rent from AVIS, because I am an AVIS Wizard member. Like any frequent traveler, I like the benefits that accrue from giving loyalty to an airline, car rental or hotel chain. With AVIS, I can get right to my car and start heading to my destination in less than five minutes. (Don’t even […]