Category Archives: Travel

Distracted Driving? How about Distracted Stopping?

I was speaking at a conference in Orlando, Florida, and while there, I set up a meeting with a young millennial with whom I am consulting on a new startup idea. He flew down to Orlando so we could use the time around when I would be speaking to collaborate on his startup. After I […]

If You Are Going to Provide Digital Service, You Better Take it All the Way

As a speaker, consultant and strategic facilitator, I fly a lot. Advancements, such as mobile apps, allow quick and decisive decisions and have certainly improved this experience. There are even options where I can self-select to generate alerts to let me know about key events such as “my flight is boarding.” These alerts can be […]

Transformation of the Sink, Soap and Dryer

As a frequent traveler, I have seen my share of bathrooms. It always amazes me to see how many different combinations of automated elements that get incorporated into the bathroom experience; automated flushing, automated water, automated soap dispensing and a vast array of dryers. I am all for hand drying instead of paper towels, but […]

Jamaican Blue Coffee

While I was in Jamaica for the Destination Experience event, I took the opportunity to learn more about Jamaican coffee production. As an owner of an artisan coffee roasting business (www.thebeanery.com), I try to learn as much as possible about coffee production. Since I was in Jamaica, I wanted to connect with someone who makes […]

Dr. Kingsley Chin and Knowing Your Why

Upon arrival in Jamaica, I was alerted that one of the Destination Experience advisory board members would come to the airport and pick us up for the long ride from Montego Bay to Kingston. This saved us from an even longer bus ride. We met up with Ron McKay and during that 3-hour drive, I got […]

Sailing Through Customs

I had a planned business trip from Atlanta to Montego Bay Jamaica to speak at The Destination Experience. During the meeting with the planner before this, I began asking about issues involving getting in and out of Jamaica customs: “Is there any option available that would assist us in getting through customs in a streamlined fashion”? Now, […]

A BMW’r? For Me? OK!

I traveled to Austin for a consulting engagement and arrived at AVIS Preferred to pick up my rental car. Normally, my name is on the Preferred board, where you can just find your name, identify the space in which your car is waiting, and off you go. Every now and then, however, I find my […]

Siri, I apologize…

We jump to conclusions based on incomplete information and when we overreact, our words and actions can cause real harm. I was ending a meeting in the Buckhead area of Atlanta and had a meeting up in Norcross, Northeast of Buckhead. Since I travel in this area frequently, I am relatively familiar with navigating the various […]

Getting Fondue in Switzerland — It’s Harder Than You Think!

This year on November 28th, my wife and I celebrated our 35th wedding anniversary. We celebrated, as we always do, having fondue at The Melting Pot. In this case, we were in Tallahassee, Florida. We prefer the traditional cheese fondue and love getting the veggies, dark bread, and our absolute favorite, tart green apple pieces. […]