As a speaker, consultant and strategic facilitator, I fly a lot. Advancements, such as mobile apps, allow quick and decisive decisions and have certainly improved this experience. There are even options where I can self-select to generate alerts to let me know about key events such as “my flight is boarding.” These alerts can be […]
Tag Archives: attitude
Be Value Added: Going the Extra Mile to Serve a Client
As a professional speaker, I get to work with meeting planners. As someone who has created and executed many conferences myself, I have a great deal of respect for these unsung heroes from companies and associations. So, I try to go out of my way to assist them in any way possible. I am always […]
Using a Storm to Improve Success
When the family needs beach time and an infusion of saltwater living, we head to Alligator Point in Northwest Florida. It’s just over a two hour drive away and has miles of beach access on the Gulf of Mexico. On one particular trip, we rented a house that was just 20 paces from the water. […]
You Got to Know When to Fold Em …
It is always a crapshoot answering your mobile phone from a number that you don’t recognize. In one particular instance, what I thought was a phone call from a recently signed client, turned out to be a cold call from an organization that had reached out to me via LinkedIn previously. Their LinkedIn message had […]
I Got Caught with a Coke
I was on my way out of the store with a 16-oz Coca-Cola in my hand on a Saturday morning when I spotted my cardiologist walking into the store. We made eye contact, and both exchanged a brief greeting, the nondescript kind that involves no personal information when two people know they know each other, […]
If it Walks Like a Duck and Talks Like a Duck
I was on the Southern Methodist University campus the other day. I am part of the Southwest Graduate Banking School facility and am teaching a three day elective on Branch Transformation to second and third year students. SMU is a beautiful campus. Not only do we receive outstanding resources to use in the classroom, we […]
Never Too Old
The Peterson clan recently celebrated our bi-annual family reunion in Orlando, Florida. We rented a nine bedroom house in the ChampionsGate complex near Disney. Although I have lost a brother and sister in the past three years, my parents, my remaining two siblings, and all the downstream spouses and kids gathered for three days to […]
One small step for ManKind
I traveled to Atlanta the other day for some meetings and took an hour to visit ManKind, a new hair care place specifically oriented to men. Now, as someone who is mostly bald and has been since 1985, I don’t think much about hair styling. I have realized that unless you have hair on top, […]
Calm Focus In Any Venture
One of the many ventures that I have started is a coffee-roasting business as part of Healthy River Ventures, run by my son Kurt. The Specialty Coffee Association of America puts on a massive conference annually and, this year, it happened to be in Atlanta, right up the road from where our roasting shop, The […]
Instant Gratification or Delayed Satisfaction?
I was having a conversation with Dr. Kent Gustavson about marketing a service for grandparents to gift a “Grounded” online service to their grandchildren. It seems like an odd gift to give children, especially how most millennials today would respond to such a gift. The idea is that if there is a way to get […]