Cocky Goliaths Can Fall Hard

The year was 2004. Two software giants were duking it out for supremacy in the microcomputer market. Well, that’s not really true. They were not equally gigantic, at least in relative terms. The giant was Microsoft and in 2004, it had a revenue of $36 billion. Its “competitor” was Apple and in 2004, it had […]

Choice Architecture and the Eye Doctor

I got a call from my eye doctor’s office that went something like this: Me: Hello? Eye Office: Hi, this is Cindy from The Eye Office. Your eye doctor, Dr. Smith, is reducing his office hours. You have an appointment scheduled for January 30th and as he will not be in during that day, he […]

An Update From Entrepreneur Ronald

If you follow this blog, you may remember a post where I documented conversation with Ronald from Birmingham. Ronald operates a shoeshine booth that he takes with him throughout the Southeast to provide services at events. Before my keynote speech for the PaymentsFirst Evolutions conference in Birmingham, I went to get an update (and a […]

Having Extremely Likable Characteristics

Once again, a great Brainzooming blog post from Mike Brown caught my attention.  He had seen a Forbes story about the 13 habits of “exceptionally likable people” and rather than click on the story, he decided to create his list.  You can check out the original Brainzooming post here:  http://brainzooming.com/13-characteristics-of-a-likable-personality/25719/. Here is Mike’s list of […]