Another Innovation Fail—Learn From My Mistakes

The blades on my outdoor fan broke recently. As you can imagine, the fan became unstable, which made for a very bad experience. When this happened, it was July in South Georgia, so having a working fan is imperative. Once I secured the replacement fan blades, I set about working on installing the new blades […]

Not Thinking Strategically …

I fly a lot. And since my residence is in South Georgia, I have to fly from Valdosta to Atlanta to get basically anywhere. On a recent trip from Valdosta to Oklahoma City (OKC), the inbound flight from Atlanta to Valdosta was late by almost an hour. All the passengers on my flight were aware […]

Innovation? That’s Someone Else’s Job…

I recently read an article posted on PYMNTS.com about innovation that caught my attention. The article was an excerpt of a new study conducted by PYMNTS.com about financial institutions’ readiness for innovation. You can read the article here. Some 200 bank executives were interviewed. Here are a couple of stats from the article: 78% of […]

The Consequences of Not Planning Ahead

My wife Samantha and I love the sea. We try to boat, sail, or generally get into the salt water as much as we can. We recently had an opportunity to spend a week on the island of Antigua (we were scouting for a 2020 sailing trip) and we did a lot of snorkeling. We […]

Plan Ahead to Avoid Bone-Head Moments

As part of attending the FinTechSouth conference at the Mercedes Stadium in Atlanta, GA, I was asked to participate in a short video interview with Titania Jordan. Titania has a popular online channel called CONNECT, and along with her associates from 3Ci, she was interviewing numerous payment professionals in town for this show. FinTechSouth is […]

Change in Perspective Reveals New Insight

Something fun I get to do with my wife Samantha is go to the west coast of Florida and just chill out. We like the area of Bald Point and Alligator Point near the town of Panacea. We keep a small fishing boat at the marina in Panacea so we can have a down-and-back trip […]

What True Leadership Looks Like

On a hot and humid Saturday in Houston, Texas, I was honored to facilitate offsite strategic planning for Cy Fair Federal Credit Union. Cy Fair is a former education-based credit union, transformed into a community CU charter, but the board substantively consists of current and former educators and administrators. The CEO is Cameron Dickey, and […]

Distracted Driving? How about Distracted Stopping?

I was speaking at a conference in Orlando, Florida, and while there, I set up a meeting with a young millennial with whom I am consulting on a new startup idea. He flew down to Orlando so we could use the time around when I would be speaking to collaborate on his startup. After I […]

Can you overcome the Einstellung Effect?

Can your brain come up with truly creative ideas that overpower your built-in confirmation bias? Or does your experience with “good” solutions in the past negate your ability to come up with “great” ideas? Scientific American released a special edition magazine this year focused on “Mysteries of the Mind.” Beginning on page 29, there was […]