Dr. Kingsley Chin and Knowing Your Why

Upon arrival in Jamaica, I was alerted that one of the Destination Experience advisory board members would come to the airport and pick us up for the long ride from Montego Bay to Kingston. This saved us from an even longer bus ride. We met up with Ron McKay and during that 3-hour drive, I got […]

Recipe for Offending Customers

Regardless of your political leanings, no one can look at the current state of our health insurance industry and say that it is working at peak efficiency. If my recent experience is any indication, there will be a lot of people very confused and concerned about their health coverage in 2017. I am a one-person […]