What True Leadership Looks Like

On a hot and humid Saturday in Houston, Texas, I was honored to facilitate offsite strategic planning for Cy Fair Federal Credit Union. Cy Fair is a former education-based credit union, transformed into a community CU charter, but the board substantively consists of current and former educators and administrators. The CEO is Cameron Dickey, and […]

Grounded Again … But Delta Comes Through In the End

On Wednesday April 5th, I delivered a presentation on Retail Branch Transformation at a New York Bankers conference in Syracuse, NY. Everything went great, there was a big crowd and the presentation was well received. Then it’s back to the airport to fly back to Tallahassee and a drive back to Valdosta, where I was […]

Yanik Silver at Destination Experience

One of the many compelling speakers at the 2017 Destination Experience was Yanik Silver. Yanik’s focus is assisting entrepreneurs in making a difference in the world. His latest book is called “Evolved Enterprise” and focuses on how companies without a “core impact” will be at a distinct disadvantage in the coming years. His message is […]

How to Not Get Run Over By a Tank – From Tradition to ExoMorphosis

I was recently talking with David Frankil, President of the NJ Credit Union League. We were chatting about a keynote which I’ll be doing for him in March at the CU Reality Check. I was talking about innovation and my drive to get financial executives to “think about how they think.” Since financial institutions are […]

Changing Lives with Blue Water

  In perusing my latest copy of Cruising World magazine, I came across an article about a program called SailFuture that is based in Sarasota, Florida. The program was started by Michael Long, and his co-founders Mark Hunter and Hunter Thompson. It uses the art and science of sailing to target at-risk youth, an idea […]

Choice Architecture and the Eye Doctor

I got a call from my eye doctor’s office that went something like this: Me: Hello? Eye Office: Hi, this is Cindy from The Eye Office. Your eye doctor, Dr. Smith, is reducing his office hours. You have an appointment scheduled for January 30th and as he will not be in during that day, he […]

Siri, I apologize…

We jump to conclusions based on incomplete information and when we overreact, our words and actions can cause real harm. I was ending a meeting in the Buckhead area of Atlanta and had a meeting up in Norcross, Northeast of Buckhead. Since I travel in this area frequently, I am relatively familiar with navigating the various […]

The 5 Entrepreneurial Abilities – #1 Capability

I recently posted about a talk I gave to Entrepreneurs of Valdosta, a South Georgia based incubator of individuals that have or are interested in starting a business.  There are similar organizations like this one all over America, even in some smaller, rural areas.  And it makes sense; the fuel of job growth in the […]

A Lesson on Perseverance

Following my recent lecture at Tennessee Tech University, there were precious few minutes before the next class was to begin in the same lecture amphitheater. So I didn’t  really get time to speak to many students following my talk. However, one student made a special effort to speak to me. She was a non-traditional student, […]