Battling Confirmation Bias and My Lying Eyes

I had previously written about my experience flying from Albuquerque to Houston and how I was able to overcome confirmation bias in getting through security and making my flight after a long security checkpoint shutdown.   On the ensuing flight, I was reading an article by Ben Yagoda in The Atlantic about cognitive biases.  I […]

The Power of Misinformation

My wife Samantha and I arrived at the Albuquerque (ABQ) airport several hours early today. The idea was to check in our bags and then go find a place to have a nice lunch together; we were traveling to different destinations and wouldn’t see each other for several weeks. Check in went smoothly, but as […]

What Paper Towels Tell Your Employees

I recently walked into the break room at U.S. Dataworks and noticed someone had bought replacement paper towels. Based on my status of not having anything to do on my off time, along with my Sam’s Club membership, I had assumed responsibility for provision of our kitchen items. However, I had been out of town […]